Help & Support Center
Find quick answers to common questions about accounts, profile verification, introductions, and subscriptions.
For Founders & Startups
How does startup verification work?
Our ecosystem team checks your Corporate Identification Number (CIN), active company website, founder LinkedIn credentials, and pitch deck. Once verified, your startup receives the verified badge and appears higher in investor searches.
Are my fundraising documents and pitch deck secure?
Yes. Pitch decks, cap tables, and financials uploaded to your data room can be restricted to verified investors only. You receive real-time notifications whenever an investor requests document access.
How do direct investor introductions work?
Paid membership tiers include monthly introduction quotas. When you request an introduction, our system matches criteria (sector, stage, ticket size) and routes a double-opt-in request to the investor.
For Angels & Venture Funds
Is investor membership free?
Yes. Accredited angels, family offices, and institutional venture funds can join for free upon professional identity verification.
Can I keep my investor profile private?
Yes. You can toggle your profile visibility in Settings. When hidden, you can still browse deal flow and proactively contact startups without receiving unsolicited pitch inquiries.
Payments & Contact
What payment methods are supported?
We accept UPI, Credit/Debit Cards, Net Banking, and Corporate Cards through our secure Razorpay payment gateway. GST invoices are generated automatically.
How can I speak with a human support specialist?
You can reach us anytime on WhatsApp at +91 99999 99999 or email our desk at support@ventureantigravity.biostudio.in.
Still need assistance?
Our support team is available Monday through Saturday to help with profile updates, verification, and technical assistance.